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Payment Options

For our customer's convenience, you may pay your PUC account balance at most financial institutions, through telephone or online banking, pre-authorized payments, or by mail. Click below for more information.

To make online payments using MasterCard or VISA please use the following link. You will be redirected to a secure Bill Payment System powered by Paymentus Corporation.

Pay by Credit Card

Please note that Paymentus Corporation charges a service fee for the use of it's software and service to pay your bills.

Twelve equal payments are automatically withdrawn from your bank account from September to August.

You have the option to choose from 4 withdrawal dates in a month - the 4th, 11th, 18th or 25th.

Equal payments are recalculated in August of each year based on your previous 12 months billing history. Outstanding balances will be included into the calculation of your new equal payment amount for the next term.  Credit balances will be deposited into your bank account prior to the start of your next term. 

To sign up for an equal billing pre-authorized payment plan, click here to complete an online application form.

Additional Information

You will continue to receive your bill monthly informing you of the status of your account.

To be eligible, your account must be paid in full prior to starting on the payment plan and you cannot have had more than 2 returned cheques in the last twelve months.

You will be removed from the payment plan at the discretion of PUC Services if a payment is returned by the bank and any amount overdue at that time is immediately payable.

 

The exact amount due on your bill will be automatically withdrawn from your bank account on the due date or within seven days of the due date.

To sign up for an exact billing pre-authorized payment plan, click here to complete an online application form.

Additional Information

You will continue to receive your bill monthly informing you of the status of your account.

To be eligible, your account must be paid in full prior to starting on the payment plan and you cannot have had more than 2 returned cheques in the last twelve months.

You will be removed from the payment plan at the discretion of PUC Services if a payment is returned by the bank and any amount overdue at that time is immediately payable.

You may withdraw from the payment plan any time by notifying us in writing 10 days before your next payment date.

You will be required to complete an online application form and provide your banking information.

 

You can pay your PUC bill directly through your online banking website, by telephone or in person. When setting up the payee for the first time, select PUC Services Inc.

Online Banking

This option is available through most banks and trust companies. It allows you to pay your bill through the internet.

Telephone Banking

This option is available through most banks and trust companies. It allows you to pay your bill by use of your touch-tone phone.

Most Chartered Banks & Financial Institutions

Payments can be made at your local bank or trust company during their normal office hours.

Payments can be mailed to:

PUC Services Inc.
500 Second Line East
Sault Ste. Marie, ON
P6A 6P2

For customers using mail and requiring a receipt, a stamped self-addressed envelope must be enclosed.

You may withdraw from the payment plan any time by notifying us in writing 10 days before your next payment date.

You will be required to complete an online application form and provide your banking information.

Disconnections for Non-Payment

To avoid disconnection, it is important to keep your account up to date.

Please refer to the Disconnection FAQs for more information.

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