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Non-Residential Electric Vehicle Charging Connection

PUC is committed to supporting electrification and providing a streamlined process for property owners, managers, and EV supply equipment owners to apply for and connect their Electric Vehicle Supply Equipment (EVSE) to PUC’s distribution grid.  

This process is designed to ensure compliance with existing Ontario Energy Board (OEB) guidelines and procedures for electric vehicle charging connections. By offering a simplified and efficient application and connection process, PUC aims to facilitate the integration of electric vehicles into the grid, promoting a greener and more sustainable future. More information on the OEB’s EVCCP procedures can be found on OEB’s website.

The EV charging connection process covers the connection of non-residential EVSE that include Level 2 and Level 3 charging stations for the following applications:

•     Fleet charging stations;

•     Workplace charging stations;

•     Public charging stations found along highways, at shopping centres, gas stations, service centres, and any other public spaces; and

•     Charging stations at multi-unit residential buildings (e.g., an apartment or condominium where the charging station is owned or operated by the building owner or a third-party charging service provider).

EV Charging Connection Process

We want to keep your EVSE application and connection process as easy as possible.

Step 1. Preliminary Consultation (Optional)

You may choose to request a preliminary consultation by completing an EV Preliminary Consultation Information Request (EVPCIR) Form and emailing it to eng-dept@ssmpuc.com.

Within 15 calendar days, PUC will respond by providing high-level connection feasibility information.

The purpose of the preliminary consultation is to provide high-level connection feasibility information to a customer who has uncertainties regarding site selection for the EVSE, or those who are unsure about committing to EVSE installations. If you have already decided on a specific location for the EVSE, the preliminary consultation may provide limited benefits and requesting a preliminary consultation may extend the overall connection process.

You may proceed directly to Step 2 if you do not need feasibility information.

Step 2. Connection Request 

If you wish to connect an EVSE to PUC’s distribution system, please complete and submit a Service Connection Form, along with requested information, and email it to eng-dept@ssmpuc.com.

Step 3. Application Review

We will review your application for completeness and notify you within 15 calendar days if additional information is required.

Step 4. Offer to Connect

Once the Service Connection submission is complete, you'll receive an official Offer to Connect letter within 60 days, confirming your eligibility to proceed with your EV charging project.

The letter will outline the requirements and construction costs to connect. If you decide to proceed with the project, you will be required to pay the connection fees detailed in the Offer to Connect. For all intents and purposes, an executed Offer to Connect will serve as the Connection Agreement.

Step 5. Project Development and Construction 

After you accept the offer to connect and provide any necessary payment, development, design, and construction work commences. Once the charging infrastructure has been built according to PUC’s requirements, you will need to apply to the Electrical Safety Authority for an electrical inspection. 

Step 6. Connect

Provide the ESA approval to PUC and we will arrange to energize the facility.

Contact Us

PUC Services Inc.
500 Second Line East
PO Box 9000
Sault Ste. Marie, P6A 6P2

Office Hours By Phone
Monday – Friday
9:00 a.m. – 4:30 p.m.

Customer Experience: 705-759-6500
Emergencies: 705-759-6555

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