Outages & Safety
Your safety is our top priority, both in day-to-day life and during unexpected events.
Along with our commitment to providing reliable service, we also prioritize safety tips and resources to keep you informed. Before starting any digging projects, please remember to “Call Before You Dig” to avoid damaging underground utilities and ensure safety for everyone.
For water quality, we provide guidelines to help you ensure the safety of your water supply and stay informed about any advisories.
In the event of an outage, our team works diligently to restore power as quickly and safely as possible. Please refer to our real-time outage map and updates for current status updates. For tips on staying safe during an outage and to learn how to prepare for unexpected service interruptions, visit some of the pages below.
Contact Us
PUC Services Inc.
500 Second Line East
PO Box 9000
Sault Ste. Marie, P6A 6P2
Office Hours By Phone
Monday – Friday
9:00 a.m. – 4:30 p.m.
Customer Experience: 705-759-6500
Emergencies: 705-759-6555
Sign up to our Newsletter
Stay up to date on PUC's activities, events, programs and operations by subscribing to our eNewsletters.